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CTI Call center IP voip Phone CT10/CT11

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Description


The first professional IP Phone designed for call center agents

Voice adjusted especially for call agents , compatible with all kinds

 of headset with noise eliminating function.


Keys function is programmable

  4 programmable keys
  Could be defined as “transfer” “conference” “DND” “DTMF” “Speed dial” 
  and “BLF” etc

With noise elimination function which will reduce the background noise a lot

Good compatibility with different brands of earphones
We have tested and adjusted sound performance with all kinds 
of earphones from different brands,
specially process on super high and low frequency protect the 
hearing of CTI agents,
gold plated interface make sure its durability and high quality sound.
Compatible with Great Nordic , Plantronics and Sennheiser

Support Chinese language on LCD

Specification


Phone functions

132 * 52 graphic character dot matrix with backlight LCD
1 SIP account
Call Forward, Call Transfer, Call Waiting, Hotline, Call Hold,
Auto Answer, Caller ID, Redial, Mute, DND
Local 3-Way Conferencing, Speed Dial, Voice Mail
Phone Book (400)
Direct IP call without SIP proxy
Black list, white list, Dialed/received/missed/Forward call (400 in total)
Call Center Headsets mode

Hardware Specification

2*263MHZ dual core MIPS processor;
132*52 Pixel LCD;
25 keys including 4 programmable keys;
Dual RJ45 10.100Mhz Ports;
1 RJ9 ports ( for handset and headset);
Power adapter AC 90-240V , DC 5V;
Standby power consumption <1W , working power consumption 2.5W;
Support PoE ( power over eternet);
Working temperature : -10 ℃– 50 ℃;
Working humid : 10%-95% ;

Network features

LAN / PC: support bridging mode
Openvpn
SIP connection mode: Proxy mode, and P2P mode
Support DNS SRV (RFC3263)
NAT transverse: STUN mode
DTMF: In-band, RFC2833, SIP INFO
Support QoS
IPv4&IPv6
HTTP / HTTPS web server
Span to PC
Package tracing export
System log

Software features

Intercom, Paging, Call pickup, Call park
Anonymous call, Anonymous call rejection
Hold on music, Conference Call
Group Listening, Group pickup
DND&Call forward state synchronization
Call Recording


Voice feature

10( own ring tone+custom ring tone) article
8 volume adjustable + Mute mode
Narrowband codec: G.711(A/μ), G.729A/B/AB, G.726, iLBC
Wideband codec: G.722, L16
Support VAD, CNG, AEC, PLC, AJB, AGC
Full-duplex speakerphone with AEC

Management

Support 3 ways to manage the phones : Web GUI , phone keyboard and auto configuration in FTP/TFTP/HTTP/HTTPS/PnP;
Configuration wizard on web UI;
Support SNMP;
TR069;
Action URL;


Security

Support VLAN;
Support OPEN VPN;
Support 802.1X;
Support 2 different access levels- admin and user;
Support SRTP and HTTPS protocol ( client/server);

Package

Dimension of single unit (12.0x10.0x5.8);
Weight :0.25Kg;
Packing size (14.8x 13.6 x 9.9)cm;
Preserve temperature -40 - -70℃;
Preserve humid level: 10-95%;

Certification

Models


CT1X Models POE
  CT10
N
  CT11
Y


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